FREQUENTLY ASKED QUESTIONS

Businesses

The Basics

Erth Points System is a reward-based ecosystem where all parties benefit.
Using patented technology, businesses can attract customers via a PAY-per-SALE marketing system, unlike PAY-per-CLICK. Erth Points are rewarded to customers, their ECO and Rewards4Earth Foundation. Customers can spend them at any business that accepts them as a payment option. This means the points only cost business if it makes sales. Using the concepts of affiliate marketing and customer incentives, the Erth Points System has the potential to revolutionise consumer spending.

Unlike traditional loyalty systems, the Erth Points System creates a triple customer incentive: personal reward, support for their ECO and the environment. Most customers support some sort of club or cause, so the potential market is very vast. The other big difference with Erth Points is that once gifted, the Erth Points are owned by the recipient, not the business that gifted them. Therefore there’s no liability to the business on the balance sheet. The ECOs and Rewards4Earth Foundation are also rewarded with the points, the business meets both social and environmental obligations, every time it makes a sale.

Once a business registers with Erth Points and sets the percentage of a sale they want to spend with Erth Points from their marketing budget, a minimum of 3% everything happens automatically. When the customer purchases using their registered debit/credit card, Erth Points are added to their App, and gifted to their nominated ECO (Club, Church, Charity, or Not-for-Profit) and the Rewards4Earth Foundation. This is a PAY-per-SALE and the CLICKS-are-FREE system to ensure businesses only pay for results and all parties benefit from a transaction.

The business has total discretion, it can accept full or part payment in Erth Points as it desires. There is no technical reason why a business could not accept $20 in Erth Points and the balance in cash or via credit card or the full payment in Erth Points, that is a decision for the business and for their customer to negotiate.

Once a business registers with Erth Points it will automatically appear on the App for search and geo-location services and be searchable by all supporters. Businesses can also sign any of those supporters to be VIP customers of that business. The business has permission to use the Erth Points logo and we provide digital Erth Points branded materials so that the business can have them printed for in-store customers, online promotions, or other advertising to help customers be aware that they are part of the Erth Points System.

Businesses have access to several free-to-use marketing tools within the App. These include a listing in the local location-based directory, search exposure based on category or product, geo-location services and free push notification services to opted-in VIP customers. These services are designed to be customer-centric, yet add significant real-time, geo-targeted marketing value to businesses.

Yes, although sadly there is no mandatory obligation that businesses need to repair what damage a business’s products and/or services do to Planet Earth. A lot of businesses are now prepared to do something. Nor is there any mandatory monetary obligation to give back to the community, this may be due to public pressure or because large investors will not invest in companies that do not have a generous ESG policy. Either way, the Erth Points enables businesses to give back to both the local community and to Planet Earth thereby fulfilling their ESG obligations as well as promoting that to all its current and potential customers. The more supporters that spend money at businesses that use the Erth Points the more can be done for the community and environment. The businesses also benefit as they make more sales, so all parties benefit with Erth Points. The minimum PAY-per-SALE fee is 3% and that enables 0.72% of each sale to go towards repairing environmental problems where Erth Points are earned. Another 0.72% of each sale would go to the ECO – Environmental and/or Community Organisations or the social side of things and a further 0.72% of the sale would go back to the customer as a reward points.

Once a supporter uses their registered debit/credit card in a registered business to pay for goods and services he gets the Erth Points and is being added to the VIP Customers list of this business. Customers can also search for businesses or ECOs and become VIP Customers of those organisations. Businesses or ECOs are then able to send then VIPs Push Notifications for special offers, eg: A free muffin with every coffee on Tuesdays between 3-5 pm. Customers can turn on or off their VIP notifications or vary the frequency that they want to receive VIP notifications.

Costs

Businesses pay $220 incl GST to be a member. This includes $50 worth of REACTS (Rewards4Earth Automated Card Transaction Service) marketing services in advance to automatically credit Erth Points when a registered debit or credit card is used for payment. Plus $50 worth of Erth Points for cash or direct deposit transactions that are not made on the payment gateway system. It is free for all supporters. Clubs, Churches, Charities, and other registered not-for-profits – NFPs all join for free.

All the digital marketing tools available to businesses are free. This includes listing on the directory, local search function, geo-location services and push notifications to opted-in VIP customers. All CLICKS are FREE and businesses only PAY-per-SALE.

There are no ongoing administrative fees. There is an ongoing purchase of Erth Points that businesses gift to supporters based on the percentage of marketing fees they have agreed to issue. All CLICKS are FREE and businesses only PAY-per-SALE.

Transactions

Yes, a business can change the percentage at any time to any percentage above 3% of the purchase price. For example, a business could change their gift from 3% or 20% for a special offer at any time and then back again to 4% when the offer has finished. The amount of Erth Points rewarded will depend on the price of the good or service, the percentage rewarded and the market rate at the time of the transaction.

No, as the business does not own the Erth Points and the value is set by the market price, not by the gifting business.

No, 3% is the minimum amount businesses can spend on our marketing services.

Erth Points automatically allocates the correct value of Erth Points to the supporter, the supporter’s nominated ECO and the environment (via the Rewards4Earth Foundation).
With cash payments, direct deposits or other transactions that have not been processed by the payment gateway, the business simply enters the transaction amount on the BIZ App and then scans the supporters’ QR code and the points are transferred instantaneously.

Erth Points uses blockchain encryption technology, which enables secure transactions. Blockchain technology is blocks of data created at the moment the transaction was enacted and then linked together (the chain) in a way no one can access or tamper with. This makes it a much more secure form of transaction recording than, for example, a conventional bank transfer process where it is possible (although highly unlikely) to alter the records. It is a distributed ledger, meaning a copy of the transaction record (ledger) is sent to numerous trusted parties, making it impossible to change a party’s records without all other parties seeing the change. Erth Points System is based on exchange-traded reward points with the ticker code of Erth.

Business benefits

A business that is part of the Erth Points will be instantly more attractive to the supporters of all ECOs, and all customers that are environmentally concerned and are part of or would like to become part of the Erth Points. This is because supporters earn rewards for themselves, their ECO, and the environment. The built-in digital marketing tools are another benefit, making businesses easier to find when ECO supporters or those that are environmentally concerned are looking to see where they can earn Erth Points.

Customers want to feel valued and appreciated. According to a KMPG report (CLICK to read), loyal customers account for 85% of a business’ growth. With Erth Points, businesses will be not only gifting their customers something of tangible value, but you will also be making them feel good when they know they are helping to support their favourite ECO and helping the environment.

Another way to think about loyalty is that a business is not relying on just their own loyalty, but a much more powerful loyalty that the supporter has to their favourite ECO or the Planet. People may be loyal to a business, but how often do you see them standing in the rain just to watch the game like football supporters do? Have you ever seen a customer that is prepared to stand in front of a bulldozer or a harpoon? No, but you have all seen the whale and forest supporters do exactly that. Erth Points empowers a business to benefit all the ECO and environmental supporters and their organisations.

One of the less beneficial things about internet marketing is that it makes most things about price. The Erth Points focus more on what the supporter is passionate about, their ECO and supporting that ECO and helping the environment. Think of a passionate football club supporter. Given the choice between a business that supports their club and a business that doesn’t, they will always go to the business that supports their club. They feel as if that business is as passionate about their club as they are because the business supports their club. That supporter will keep coming back and bring their fellow supporters with them, and the business only PAYS-per-SALE.

Erth Points provides free additional marketing tools, like:

Business listing in the customers Erth Points App search section.
Businesses who join Rewards4Earth will be listed in the directory of the App and customers can search for participating businesses to buy from. Geo-location services mean that potential customers in your area will find your business when they search.

Push notifications that businesses can send to VIP Customers.
Users have an option to become VIP Customers for your business and opt-in to receive direct messages and push notifications. It’s a great way to communicate special offers at no additional cost to your business. You’ll be growing your customer loyalty and saving on advertising and marketing costs.

The Erth Points System is a completely new concept. Erth Points fluctuate in value based on the supply and demand of the market. The value of Erth Points does not affect businesses as they will pay the nominated percentage of a sale price.
Customers may be unsure as to why they earned fewer points for a cup of coffee today, than they did last week, but once they realise the Erth Points they earned last week are worth more they should be happy. They should also be happy if it decreases in value, as it is better than losing all the points as they would if a business went bankrupt with other reward points. They should also be happy if the points go down in value, and they receive more points for the same transaction.
Rewards4Earth Pty Ltd is not responsible, nor liable for those fluctuations and does not make any warranties, guarantees, opinions and/or suggestions as to the past, current or future value of Erth Points and how their value may behave in the free market.

Some customers may prefer discounts, but discounts don’t help their ECO and they don’t help the environment therefore there will be some customers that prefer to receive Erth Points rather than a discount. The business can always gift the customer extra points via their BIZ App to the equivalent value of a discount if that is what the customer wants.

Erth Points Biz App - How to

To set up your business and register your terminal in the Erth Points Biz App.

Register
Step 1 – Download the Erth Points BIZ App via the QR code, via the App Store or Google Play Store or click here to download. Once downloaded, open the app.
Step 2 – Press on Register New Business.
Step 3 – Enter your company name, ABN/CAN, website, and referral code, choose the category and enter your BSB and account number. Pres Next.
Step 4 – Enter your name, email and phone number and set up the password.
Step 5 – Enter your address.
Step 6 – Press Pay & Sign up.
Step 7 – Pay the sign-up fee. You will see a notification that your account has been created successfully.
Step 8 – Click OK, Got it. You will be redirected to the main screen. Now you can log in to your account.
Step 9 – Press Login.
Step 10 – Provide your email and password, and press Get Started.

Add logo

To set up your logo and have it visible in the search area of customers’ app:
Step 1 – Press Account (person icon).
Step 2 – Press My Company Details.
Step 3 – Go to the Appearance section.
Step 4 – Press Pick Logo.
Step 5 – Upload the logo from your device gallery.
Step 6 – Press Save.

Register your payment terminal

To start rewarding your customers you need to register your payment terminal:
Step 1 – Press Account (person icon).
Step 2 – Press My Company Details.
Step 3 – Go to the Marchant section.
Step 4 – Press Configure button.
Step 5 – Press Upload Photo.
Step 6 – Choose a photo of the receipt from your device gallery. You must have a copy of the receipt with the MID number.

You can now start rewarding our customers with the Erth Points, support your ECO (Church, Club or Charity) and most of all help the environment.

A VIP Customer is automatically created when signed up to your Business using your QR code, purchasing from your business, or opting in to be a VIP of your business, they have the option of opting out at any time or changing the frequency they wish to receive offers.

To send Push Notifications on the iPhone or Android phone:

Step 1 – On the main screen of the app press VIP Customers.
Step 2 – Press Send notification.
Step 3 – Enter the Title.
Step 4 – Enter a full and accurate description of the offer.
Step 5 – Press Push to VIP.

Please be aware that special offers can only be sent to your VIP Customers a maximum of once a week.

To change Incentive offers on the iPhone or Android phone:

Step 1 – On the Home Page of your BIZ App, Press the Account (person icon) button.
Step 2 – Press Incentive Offers.
Step 3 – Select the percentage you wish to gift your Marketing Balance (minimum is 3%).

For example:

If you would like to give extra support to a local ECO or a particular cause, you could increase the marketing percentage which will increase the benefit of an emergency, such as a flood or fire. Your business and/or a local ECO could send out a Push Notification to VIPs about the help needed. The ECO (or Cause), the customer, and the planet will all receive more Erth Points. The business will have made a sale, benefited the ECO (or Cause), helped the Planet and completed the entire process in a tax-effective manner so all parties benefit.

To accept Erth Points as payment on an iPhone or Android phone:

Step 1 – On the main screen, press Receive Erth.
Step 2 – Enter the dollar value.
Step 3 – Press Accept.
Step 4 – A QR code will be generated on your screen.
Step 5 – Your customer will have their Gift Erth ready by entering in the dollar value and then press Scan QR for your business to receive the Erth Points and payment.
Step 6 – You will then be able to check your Erth Points and transactions made.

To help your customers purchase using Erth Points on the iPhone and Android phone:

Step 1 – Have your customer open their ErthPoints App.
Step 2 – Have the customer press the Account (person icon).
Step 3 – Have the customer press Spend.
Step 4 – The customer’s camera will capture the QR code on your BIZ App.
Step 5 – Have the customer confirm the amount to spend.
Step 6 – Have the customer confirm again and the transaction will be completed.

To share the Erth Points App on the iPhone or Android phone:

Step 1 – Press Account (person icon).
Step 2 – Press the Share app.
Step 3 – Choose to share either the Customer app or BIZ app.
Step 4 – Select how you want to share the app.
Step 5 – Send the Erth Points App link either via email or text.

  1. Open the Erth Points Biz App.
  2. Log out (if you haven’t already) and go to the Login screen.
  3. Click “Forgot your password? Reset!”
  4. Provide the email and phone number, you’ve used to register with Erth Points Biz App.
  5. You will receive an SMS with a code.
  6. Copy the code and put it in the app, click
  7. Type in your new password.
  8. Your password has been changed; you can now log in to your account with the new password.

After a Supporter has made a payment, you will need a screenshot of their QR code which they can email or text to you.

On your Biz App

If you have an Apple Phone:
Step 1 – Open your Biz App and tap on the “Receive AUD” button.
Step 2 – Enter the AUD amount that the supporter paid and tap “Scan QR” and scan the QR code that the supporter sent through.
Step 3 – Once the QR code is scanned tap “confirm” and then the Erth Points will be automatically sent to the customer, their chosen ECO and Rewards4Earth Foundation.

If you have an Android:
Step 1 – Open your Biz App and tap on the “Receive AUD” button.
Step 2 – Enter in the AUD amount that the supporter paid and tap “Scan QR” and scan the QR code that the supporter sent through.
Step 3 – Once the QR code is scanned tap “confirm” and then the Erth Points will be automatically sent to the customer, their chosen ECO and Rewards4Earth Foundation.

Need help with the Erth Points App? Contact our experts via Support Portal at:

support.rewards4earth.com